Service Matrix

Service Matrix


matrixZebra Insurance Brokers (Zebrainsure) has a team of professionals with many years of local and international experience in insurance and risk management. Our strength is in our people whose professionalism and commitment to excellent service brings success to the insurance programs that we manage.

Our unique and client centered approach is what distinguishes us from many of our competitors, as it considers the strengths and challenges of our clients in designing a suitable strategy for managing their risk exposures. We have captured our service approach into our “Zebrainsure Service Matrix” (ZSM):

  * Understanding clients’ need

  * Innovative solutions

  * Risk monitoring

  * Concise reporting and general communication

  * Performance review and continuous improvement

By listening, we help simplify the complexities in clients’ operation and data, integrate relevant expertise and educate, thereafter, we are able to deliver tailored risk management and insurance advisory solutions that match with our clients values.

Our goals are achieved by providing support and follow up on a continuous basis to ensure our clients receive a world class level of services.